Try to find an answer to your question in the list below. If it is not there, do not hesitate to contact us.
Operating system: Windows XP Service Pack 3 through Windows XP, Vista, 7, 8, Windows 8.1 up to Windows 10, both 32-bit and 64-bit
CPU architecture: 32-bit or 64-bit processor
Not supported: iOS, Android, Windows RT, Windows Mobile, etc.
Disk space: at least 20MB free disk space for software executable files
RAM: at least 1GB RAM
Download the executable file and run it following the prompts of the installer.
Connect your pen drive (or any other portable storage), find it in the list of storages in the software, scan it, choose the needed photos and recover them.
A free trial version allows users to check the functionality of the program and make sure that the needed photos can be recovered. It also provides recovery of files that are less than 768 KB each. To recover bigger files, a full version of the software must be activated. To activate the software in its full functionality, the user must purchase a license.
The software does not allow copying and saving files bigger than 768 KB.
Depending on the type of the storage, it may appear in different sections: all flash drives, portable hard drives, memory cards of photo cameras will appear in External devices, internal drives will be shown in the coordinate section – Internal devices, and the partitions of the internal hard drives will be presented in Logical disks. If you do not see the needed storage, try pressing the “Refresh storages” button. In case of working with external storage check its connection to a computer.
When your storage is scanned, the program shows all found images. Some might be shown in little previews, however, for some the option of a little preview is disabled. Yet, you can always fully preview the image before recovery regardless of the availability of the little preview option.
myPhoto Recovery does not work with mobile phones and smartphones. However, it can easily recover photos from a memory card of your phone. To do this, extract the memory card and connect it to a computer.
The duration of the recovery process depends on the memory capacity of the storage and the total size of files to be recovered. It might take from a couple of minutes to several hours.
